Some of you know, perhaps many of you, but for those who don't know. I work with the Chicago Bears. To answer your question, no I can not get you tickets at discounted price or for free. I can't get tickets at a discount price for myself. I work for a company call S3 (Safety Service Systems). They are a security company that provides fan security/ushering for sporting events, fan security for concerts and other events in the city and in some of the suburbs, i.e. Naperville Rib Fest. During the Bears games, I work in a special unit that pushes wheelchairs around the stadium. As a supervisor in the unit, I tend to be very busy and am very lucky to see any of the game. The first game of the season was a very long frustrating game. There are about, on average, 17 new people that I have to train. I have to train the how to use the wheelchairs, the proper way to push someone through a door, in and out of an elevator, down a ramp how to get from a gate to any seat in the stadium, and how to work the raios, and when to begin to talk. I have to train around 17 people how to do all those things and more in about 15 minutes which is no easy task. Yet, somehow, I manage to do it, not perfectly, but I get the job done.
The first few games of the season, I pretty much spend most of my time going around to everyone in my group, and check up on them. Making sure they're doing what they are supposed to be. Making sure they know how to get to certain sections from a particular gate, they know how to work the radios, they are being polite and proactive. After making sure that everyone is doing ok, I have some down time so I go around and issue what we call, "smoking tickets." They are not actual tickets but are warnings. What they mean is, that if the person gets caught smoking a second time they will be asked to leave the stadium. Almost every game I work, I have at least one ejection because someone either has been caught smoking a second time or because they won't give me their ticket. In any stadium, if you are asked for your ticket, you are required to show it. Anyways, in the Special Services Unit, the group im a part of, we have a little game that we like to play sometimes. It's pretty simple but the basic idea is to get the most smoking tickets. 85% of the time I win but not always by much. The experienced people in Special Services are very good at what they do. I give them all a lot of credit.
2 home games ago, a guest, who I believe was under the influence of most likely alcohol, got extremely upset. I was walking around doing smoking tickets when I saw this guest yelling at a couple of the guys in my people. I went over to check out what was going on and it turned out that he got caught smoking and was trying to get his ticket back. Unfortunately for him, and everyone else who gets caught, we are supposed to pocket their ticket and give them the smoking ticket. We put their seat location on the smoking ticket so they can get back to their seats. Anyways, I went over to the guest to try to calm him down. I calmly asked him to calm down and told him that we cannot give him the ticket back because of the stadium policy set by George McCaskey. This guest started going ballistic. He started yelling at him and I kept asking him to calm down. Then it all broke down. He got real close to my face and said, "you'll be lucky if I dont find you outside after the game."
Thankfully for me, a couple Monterey Security guards were walking by. I called out to them and waved them over. I told him that the guest needed to be taken out of the stadium immediately. A few of the bears staff were walking by and saw what was going on. They stopped by to help out. So I had about 6 people surrounding this guest. During all this, the guest wanted to ask me something. He asked me if he could ask me a question and I promptly responded "No. Absolutely not." and then I told monterey to take the guest out. I should've told them to arrest him and that I wanted to press charges against him but it was already bad enough for him that he was going to be leaving the game early so I left it at that. Finally, after of a half hour of dealing with this guest and monterey, the guest was taken out of the stadium and I went back to work.
That night just ended roughly. There was just a lot of drama and annoyances from new people using the radio. I just wanted to go home as soon as that game was over and go to bed which is exactly what I did that night. haha.
No comments:
Post a Comment